Terms and Conditions

Please read the following terms and conditions very carefully, as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Fuerza Retail Private Limited, its franchisor, affiliates and partners.

Conditions of Use:

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. www.Divazea.com at its sole discretion reserves the right not to accept a User from registering on the Website or terminate the existing accounts without assigning any reason thereof.

User Account and Security:

Upon completing the Website's registration process and successfully becoming a member, you are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You are responsible for restricting access to your computer to prevent unauthorized access to your account. You agree to (a) immediately notify www.Divazea.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. www.Divazea.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

Services Offered:

www.Divazea.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase merchandise such as clothing, footwear and accessories from various fashion and lifestyle brands. (Collectively, "Products"). Upon placing an order, Divazea.com shall ship the product to you and be entitled to its payment for the Services.

Terms For Promotions/Contests/Offers/Campaigns

General Terms for Offers and Promotions

  1. Discounts will be applied to the total merchandise value including VAT and applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied
  2. Only one credit note/gift voucher/voucher can be used per order unless otherwise stated.
  3. Discount vouchers - Discount vouchers may from time to time be offered to account holders; such vouchers may only be applied to purchases made through the account to which the discount voucher was offered and registered. If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two and in case of COD, a Bank Transfer).
  4. Promotional discount vouchers - We may from time to time offer promotional discount vouchers which may apply in respect of any, or certain specified, purchases made though this Website
  5. Divazea.com shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site.
  6.   Divazea.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. Divazea.com, at its discretion, can withdraw a particular scheme from the website or market.
  7. In case of any query pertaining to use of voucher and/or credit note or regarding the schemes, please email customer care at estore@divazea.com or call on our helpline
  8. While participating in any Divazea.com contest you hereby agree to release and hold Divazea.com (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys' fees, or arising out of or related to your participation in the said Contest.
  9. Divazea reserves the right to cancel any orders placed using promotional vouchers. Some situations where your order may be cancelled include, without limitation, misuse of any promotional vouchers, and unauthorized usage of vouchers or inaccuracies of voucher pricing, technical glitch and value thresholds. The voucher amount will not be refunded for such cases.
  10. Suitable legal action will be taken against websites involved in unauthorized publication of Divazea vouchers. Divazea.com will only honor vouchers which are issued or published directly by us or our partner websites.

Use of Vouchers:

  1. Vouchers can only be used to buy full priced (non-discounted) products.
  2. Vouchers cannot be clubbed with any other offer.
  3. For a single transaction, only one voucher can be used.
  4. Vouchers is valid for 10 days from registration.

Sale Disclaimer:

It is the customer's responsibility to login earlier if they want to avail better products or styles because Divazea.com sales are "first come, first served". The merchandise is not restocked once sold out. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out. The terms and conditions for such Contest shall be separately available on the Site. In the event of any conflict between these T&C and the terms and conditions pertaining to any Contest, such terms and conditions shall prevail.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.